The Holder shall not be held responsible in case of failure or delayed execution of duties, caused by
circumstances which are not under the reasonable control of the Holder due to force majeure events or,
in any case, to unforeseen and unforeseeable events and, in any case, events beyond the control, e.g.
breakdowns or interruptions to telephone or electrical lines, to the internet and / or in any case to other
transmission tools, unavailability of websites, strikes, natural events, viruses and cyber attacks,
interruptions in the provision of products, services or third-party applications. The fullment of the duties
by the Holder shall be suspended for during the aforesaid events.
The Holder shall implement any action within its power to identify the solutions that would allow the
fulfilment of its duties regardless of the continuation of the force majeure events.